The Tree of Life is an ancient mystical symbol. It represents the interconnected nature of all things in the universe, serves as a reminder of our universal connection to the Mother Earth, and our dependence on her to grow and flourish. In addition to this, the tree of life is a symbol of family growth, new beginnings, personal growth, strength and beauty.
Clear Crystal is most beneficial to the crown chakra. This chakra is all about higher consciousness, and clear crystal can help open you up to a deeper sense of spirituality.
Amethyst allows our third eye to be open, flowing, helps us keep in touch with our own inner guidance system, therefore we make better decisions and feel more open-minded.
Lapis Lazuli helps release problems in the throat area, such as repressed anger. It activates, energises and balances the throat chakra and encourages self-awareness.
Green Aventurine is used to clear and activate the Heart Chakra for general well-being and emotional calm. It is also a powerful protector of the Heart Chakra.
Citrine Natural Citrine’s radiant yellow and gold energy activates, opens, and energizes the Sacral Chakras, directing personal power and aid in manifestation.
Red Agate will help you harness the energy flow of the Sacral Chakra, allowing you to be more creative and in control.
Red Jasper activates the Base Chakra and stimulates the rise of the energy throughout the chakras, cleansing and strengthening the aura.
The 7 chakras correspond to the energy points of the 7 parts of the human body. When the 7 chakras are out of balance, resulting in excessive activity of any chakra, the corresponding energy will become the dominant force in a person's life, which may produce Physical and emotional impact.|
✅Emit intense, high-frequency vibrations to balance your chakras in the morning to promote a full of life feeling, positive and hopeful.
✅Balance your chakras at night to help calm you down, ease your mind and promote deeper sleep.
✅In yoga and meditation, placing the chakra orgone pyramid next to it can better help the chakras align and balance the energy in the body
✅Provide great protection against electromagnetic pollution (EMF) from electronic devices such as your WiFi router and cellphone.
Processing Time: 2-5business days (Engraved jewelry/pyramids and Feng Shui Tree will take 5-15 business days.)
Standard Shipping Time: 7-20business days
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
- Gift cards
- Customized engraved products(It could not be returned when it has been ordered)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@mail.olivenorma.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
-We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@mail.olivenorma.com.
-If you want to change the content of the lettering, send us an email at contact@mail.olivenorma.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
RETURN/EXCHANGE ADDRESS
We’re available to support you via
Email: contact@mail.olivenorma.com
We strive to respond to your questions within 24 hours
Customer service chat hours:
Monday - Friday : 9am - 18pm GMT+8
