💙Lapis Lazuli
Lapis Lazuli is ever the stone to go one step further and it doesn’t stop at your Third Eye Chakra but also takes your Throat Chakra into account. It’s a Stone of Wisdom, and communication is also wrapped up in that. When the Throat Chakra is blocked you may struggle to feel heard, understood or you may just shy away from confrontation and expression altogether. Using Lapis Lazuli to unblock your throat and let the truth flow is going to give you that burst of confidence, clarity, and the ability to stand up for yourself that you may have been missing. It encourages self-expression and helps us stay true and strong in our own light, it reduces pent-up frustration and anger, and it allows us to choose the path that works for us.
🤎Tiger Eye
Connected to both the root and the sacral chakra, the Tiger Eye stone comes with a glut of glorious healing properties and benefits that help to balance physical and emotional wellbeing in one straight swoop. For those who tend to feel a little sluggish or soaked in lethargy, the Tiger Eye stone can use its fiery golden-brown chi to stir the pot and awaken motivation. When feeling blocked, the energy of Tiger’s Eye can also cut straight through that lack of motivation and help shift focus by encouraging a more active approach to life. Tiger Eye can help to heal plenty of various relationships. Not only can it aid in positively overcoming low confidence to strengthen relationships with the self, but it can lend a hand when it comes to tricky emotional ties to finances and money.
🖤Obsidian
One of the strongest connections you can expect from your Obsidian Stone is its ability to strengthen your root chakra. As a highly protective stone, Obsidian is ever ready to keep your whole body ready for action and this means helping every inch stay detoxed. For a start, Obsidian is excellent when it comes to keeping your circulation in full and healthy flow. Obsidian can also be extremely useful to those who suffer from digestive issues and is amazing for those who have problems with the gall bladder. In fact, the Obsidian Stone simply wants you to thrive to your fullest health. It is a crystal that keeps your heart beating full and loud and healthy, and a crystal that calls into being deep tissue healing so your body can rejuvenate and be fresh, youthful, and full of fire.
Processing Time: 2-5business days (Engraved jewelry/pyramids and Feng Shui Tree will take 5-15 business days.)
Standard Shipping Time: 7-20business days
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
- Gift cards
- Customized engraved products(It could not be returned when it has been ordered)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@mail.olivenorma.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
-We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@mail.olivenorma.com.
-If you want to change the content of the lettering, send us an email at contact@mail.olivenorma.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
RETURN/EXCHANGE ADDRESS
We’re available to support you via
Email: contact@mail.olivenorma.com
We strive to respond to your questions within 24 hours
Customer service chat hours:
Monday - Friday : 9am - 18pm GMT+8
