💙Lapis Lazuli
Lapis Lazuli provides the perfect boost for matrimonial happiness. It emanates a loving energy, bringing wisdom to those who wear it. This gorgeous blue stone not only opens you up to the possibilities of love – it roots that love in your heart, lengthening it and ensuring it’s with you to stay for as long as you’d like it.
True twin flames are united in all things, body, mind, and spirit. The perfect wedding band should be a representation of that: a symbol of your undying love, a flawless illustration of the unity between you and your partner. This gorgeous Celtic Knot Lapis Lazuli Bridal Ring Set has been carefully designed to bring together all the most important parts of a successful marriage into one beautiful set of jewelry. The intertwining threads of its design have no beginning and no end, looping in and around themselves in an eternal dance of grace and partnership.
Purchasing a wedding set imbued with metaphysical properties is a guaranteed way to strengthen your treasured relationship. This ring set guides you and your partner into your higher awareness together. They also serve as a reminder that your love is never done growing and can never be compared to anyone else’s; just as each individual crystal is its own work of art, specially crafted by nature, your love is individually crafted by your actions and intentions, growing into something that’s never been seen before. Just like this breathtaking ring set, your love is timeless; it’ll never go out of style.
Processing Time: 2-5business days (Engraved jewelry/pyramids and Feng Shui Tree will take 5-15 business days.)
Standard Shipping Time: 7-20business days
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
- Gift cards
- Customized engraved products(It could not be returned when it has been ordered)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@mail.olivenorma.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
-We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@mail.olivenorma.com.
-If you want to change the content of the lettering, send us an email at contact@mail.olivenorma.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
RETURN/EXCHANGE ADDRESS
We’re available to support you via
Email: contact@mail.olivenorma.com
We strive to respond to your questions within 24 hours
Customer service chat hours:
Monday - Friday : 9am - 18pm GMT+8
