Tiger Eye
Tiger Eye has the ability to bring the mind into focus, fostering mental clarity and enabling us to address issues without being influenced by our emotions.
Cat's Eye Stone
Cat’s eye aids in strengthening one's resolve, consciousness and understanding in order to raise one's spiritual inclination and finally bring about freedom.
Sun Stone
The crystal is a representation of warmth, emotional clarity and inner power that supports people who experience difficulties with self-confidence.
Obsidian
Black Obsidian Owls are symbolic of wisdom, intelligence and improved intuition, which enables you to discern details that others might not notice.
Rose Quartz
The stone of unconditional affection, rose quartz fosters tolerance and kindness.
Rose quartz + Sequins
Rose quartz is a crystal of unconditional love and unending serenity. Sequins are used to ward off evil spirits and as a display of affluence and as a reminder that you are entitled to glow.
Rose Quartz + Foil
Rose quartz boosts creativity and self-assurance. Foil is a fantastic protective amulet because it will help you maintain composure and take the initiative.
Opal
The opal is regarded as a gem of geniuses. It can help people develop their unique skills and talents and amass riches.
Aquamarine
Aquamarine gems provide you with a shield against harmful influences, allowing you to navigate life with assurance.
Aquamarine + Sequins
Aquamarine is associated with calming energy due to its strong nature and inherent qualities of water. The beauty of sequins is in their boldness. Their long enduring reign has a place and special significance in any time period.
Lapis Lazuli
Lapis lazuli is a priceless jewel thought to bestow wisdom, honor and power upon those who possess it.
Turquoise
The general health and soundness of one's emotions and mood can be improved by turquoise. It facilitates interaction and spiritual development.
Turquoise + Foil
Turquoise is a very effective healer that offers all types of comfort. Foil can aid in putting your ideas into action and fostering creativity.
Citrine
This stone is very adaptable and is used for problem-solving, optimism, self-discipline, memory difficulties, mental and emotional clarity and self-control.
Citrine + Foil
Citrine's calming properties serve to reduce anxiety since it stimulates the creative process. Foil improves intuition. Additionally, it helps you make your idea a reality.
Amethyst
This amethyst figurine is an ideal accessory for anyone seeking to reduce stress and achieve peace of mind.
Amethyst + Sequins
Amethyst can help you establish a safe haven anywhere. You can experience incredible flavor, texture and sparkle in your life with sequins.
Amethyst + Foil
Amethyst is thought to support the development of intuition and creativity. Foil revitalizes the body and keeps you from losing your vitality.
Lavender amethyst
The stone lavender amethyst has a high spiritual vibration and is very strong and protecting.
Red Coral
Red coral is regarded as a representation of vigor and aspiration. Some people believe that this gem boosts its owner’s confidence.
Owls symbolizes death, however this may be seen as a metaphor of new beginnings and metamorphosis, rather than a physical death. They represent the goddess Athena and symbolize wisdom and intelligence.
Processing Time: 2-5business days (Engraved jewelry/pyramids and Feng Shui Tree will take 5-15 business days.)
Standard Shipping Time: 7-20business days
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
- Gift cards
- Customized engraved products(It could not be returned when it has been ordered)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@mail.olivenorma.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
-We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@mail.olivenorma.com.
-If you want to change the content of the lettering, send us an email at contact@mail.olivenorma.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
RETURN/EXCHANGE ADDRESS
We’re available to support you via
Email: contact@mail.olivenorma.com
We strive to respond to your questions within 24 hours
Customer service chat hours:
Monday - Friday : 9am - 18pm GMT+8
