💙Aquamarine
Aquamarine is known as the stone of courage and can help people overcome any anxiety related to communication. Crystal healers believe teachers should wear aquamarine to help them stay calm and not feel pressured to do tasks they've been dreading. It can evoke tolerance for others and overcome judgmentalism, providing support to those overwhelmed by responsibilities. Clarifies perception, increases intelligence and clears confusion. Applies to all levels of shutdown. Promote self-expression.
💜Amethyst
Natural amethyst stones are connected to the third eye and crown chakras. The purple colour to reddish-purple hues of amethyst has long been a symbol of peace, cleansing and calming energy. Amethyst is believed to have healing properties that protect the bearer against negative energies. Some believe that the stone’s calming properties produce soothing dreams by making us more in tune with the divine. The stone also brings clarity and peacefulness to the waking mind, as they help the mind flow freely in both the mental and metaphysical dimensions.It is said to dispel rage, help manage fears and anger, and calm rage and anxiety.Other believed benefits of amethyst include the ability to alleviate sadness and grief and dissolving negativity. The colour of this gem is also connected to activating spiritual awareness, welcoming intuitive energies and enhancing one’s psychic abilities.
💚Peridot
Peridot is a prized gemstone known for its summer spirit, its good-luck vibes, and its uncanny ability to keep you calm and feeling safe no matter what is going on around you. This gorgeous gemstone is connected to the heart chakra and is always ready to help crack your love wide open so you can share in the sublime joy of the universe. It is one of the most effective healing crystals, and can help you get rid of self-centered behavior such as jealousy, resentment, etc. At the same time, peridot is also known as a research stone because it provides you with the focus and energy you need to persevere, so it is also a great work companion.
Processing Time: 2-5business days (Engraved jewelry/pyramids and Feng Shui Tree will take 5-15 business days.)
Standard Shipping Time: 7-20business days
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned:
- Gift cards
- Customized engraved products(It could not be returned when it has been ordered)
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@mail.olivenorma.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
-We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@mail.olivenorma.com.
-If you want to change the content of the lettering, send us an email at contact@mail.olivenorma.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
RETURN/EXCHANGE ADDRESS
We’re available to support you via
Email: contact@mail.olivenorma.com
We strive to respond to your questions within 24 hours
Customer service chat hours:
Monday - Friday : 9am - 18pm GMT+8
